I have set “Restricted Zones” on the map in the Tuya Smart app. Why does the robot still enter them?

1. Please check if Map on Tuya Smart APP is wrong or missing, if yes, please recover right map from the map list in “Map Management”.

2. Please check if Restricted Zones have been set correctly.

3. When the robot is in the process of positioning, it may enter the preset no-go zones because it has not yet determined its exact location.

(Typically, when the robot is moved, it needs to reposition itself. The duration of this process depends on the environment.)

4. If the issue persists, please contact support.us@tikom.cc for assistance.

Model: L9000/L8000/L8000Pro/L8000Plus

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Disclaimer: This article expresses the will of the release at the time, and if there is any misunderstanding, the final interpretation right belongs to Tikom.

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