Cause:
1. The robot is lifted or suspended in the air.
Solution:
1. Please relocate the robot to a level surface and restart it.
2. Clean the Anti-Drop Sensor with a damp cloth.
3. Set up a "No-Go Zone" or "Virtual Wall" on the black carpet to prevent the robot from going onto it.
4. Restart the robot.
If the problem persists, please reach out to us for assistance at support.us@tikom.com.
Model: L8000