Cause:
1. The adapter is not plugged into outlet firmly.
2. No Power at outlet.
3. The battery pack or adapter malfunctions.
Solutions:
1. Make sure the charging adapter is securely plugged into the outlet, and the charging connector is connected to the battery's charging port.
2. Check the outlet or try a different one.
3. Please contact our customer service at support.us2@tikom.com.
Model: V500