The robot is unable to connect to a Wi-Fi network [G8000 Max]
1. Please ensure that the Bluetooth switch on your mobile phone or tablet is turned ON.
2. Place the robot close to the Wi-Fi router.
3. Make sure your mobile phone is connected to a 2.4GHz Wi-Fi network.
4. Our robot only supports 2.4Ghz Wi-Fi. If your router separates 2.4Ghz and 5Ghz with different names, connect your phone to the 2.4Ghz network.
If they share the same name, just connect as normal.
Note:
If the 2.4GHz/5GHz combined network fails to connect, please separate the 2.4GHz network on the router's configuration page and connect to the standalone 2.4GHz network instead.
5. Once the robot vacuum's Wi-Fi setup is complete, you can remotely control it through the Tuya Smart app using various network connections,
including 2.4GHz and 5GHz Wi-Fi networks, as well as 3G/4G/5G mobile data. Enjoy seamless control of your robot vacuum anytime, anywhere.
Model: G8000 Max
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Disclaimer: This article expresses the will of the release at the time, and if there is any misunderstanding, the final interpretation right belongs to Tikom.
