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Tikom FAQ
Model:
L8000
L9000
V500
G8000Pro
G8000
G7000
G6000
Category:
All Issue
Installation
Wi-Fi/APP
Mopping
Maintenance
Troubleshoot
Others
Schedule Cleanings couldn't be activated [L9000 & L8000]
Robot movements or travel path are abnormal [L9000 & L8000]
I have set “Restricted Zone” on the map in Tuya Smart APP, why Robot will enter these "Restricted Zone" [L9000 & L8000]
Robot misses cleaning spots to be cleaned, or repeats cleaning the area cleaned [L9000 & L8000]
Robot stops working suddenly [L9000 & L8000]
Robot cannot be activated [L9000 & L8000]
[Error Voice] Please check if Laser Distance Sensor is blocked [L9000&L8000]
[Error Voice] Please check if Laser Distance Sensor is stuck[L9000]
[Error Voice] Recharge failed, please manually put Robot onto Charging Station[L9000]
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